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Flood & Emergency Advice


The flood risk to property in Brockenhurst is low with only a very small number of properties being at a 1% (1 in 100) or greater risk of flooding each year. Local ground flooding may affect gardens and cause disruption blocking roads and pathways.

The Environment Agency website identifies the risk areas. Click on and enter your postcode in the "Flood Map" box.

General preparations

     Make sure you have the correct insurance cover

     Find out how to turn off your gas, electricity and water supplies

     Keep a list of useful numbers (including insurance and policy number)

     Depending on your view of risk invest in flood protection equipment. The National Flood Forum’s independent directory of equipment can be found here.

     Prepare an emergency kit in case you need to vacate the premises (see the next section).

     Think about the needs of children, babies, elderly and the disabled at home. Ensure they know what to do in an emergency.

If floods are forecast and you live in a high risk area

•  Listen for flood warnings on radio - Floodline on 0845 988 1188

• Move animals, pets, vehicles, valuables and important documents to safety.

• Prepare your supply of sandbags. These can be purchased from a builders' merchant.

• Prepare food that can be eaten without cooking, clean bottled water and warm clothes.

     Make sure you have your emergency kit to hand


Insurance documents.

Insurance emergency helpline, local council and emergency numbers, family and friends telephone numbers, local radio frequencies



Portable radio (wind up preferable)

Mobile phone

First aid kit with essential prescription medication and repeat forms

Bottled water

Non perishable food items

Blankets and warm clothes

Wash kit and essential toiletries including toilet paper and wet wipes.

Children's essentials and sterilized bottles, nappies etc.

Camera to record damage

Emergency cash

Wellington boots, waterproof clothing, rubber gloves

If floods are IMMINENT:

•      Alert vulnerable neighbours.

•      Switch off gas, electricity and water at the mains.

•    Ensure sandbags or flood boards and airbrick covers etc are in place. Plug sinks/baths or low-level shower trays and weigh down to prevent backflow.

•      Store electrical appliances as high as possible.





     Fast flowing water of as little as 6" (150cm) in depth can be enough to wash you off your feet. Do not enter water unless you are sure of the depth. (remember flooded ditches will be deeper!)


     Never attempt to drive through a flood that you couldn't walk through and be aware that water hides dips in the road. Worse still, there may be no road at all under the water. Flooding can wash away the entire roadsurface and a significant amount of ground beneath.

     Just six inches (150cm) of water will reach the bottom of most passenger cars; this depth can cause loss of control or possible stalling as water is sucked into the exhaust or washes into the air intake. It is very costly to repair or replace the engine

     Many cars will start to float in as little as one foot of water - this can be extremely dangerous because as the wheels lose grip, you lose control.

     Two feet of flowing water can sweep away most vehicles — including large four-wheel drive cars. Don't try driving through fast-moving water, for example approaching a flooded bridge - your car could easily be swept away


If you own land adjoining, above or with a watercourse running through it, you have certain rights and responsibilities. This is a complex area and if you have any concerns about a watercourse near your property this link will take you to an explanatory Environment Agency leaflet. Do not be caught out by inadvertently causing some one else a flood problem and possibly risk a claim for damage.