Accessibility Statement

This website is run by Brockenhurst Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

Brockenhurst Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is currently substantially compliant with the Web Content Accessibility Guidelines version 2.2 AA standards. It supports keyboard navigation, screen reader access, and includes features such as a visible skip link and sufficient text contrast.

• many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader.
• some images on the website pages may not have a text alternative, so the information on them isn’t available to people using a screen reader.  When we publish new content, we’ll make sure our use of images meets accessibility standards.
• the sticky header may overlap focus on narrow viewports
• some touch targets (e.g., header links) are under 24x24px

There are also some observations for best practice in accessibility:

• Non-descriptive link text (e.g., “Read more”) on older content could affect screen reader clarity.  The Council is committed to not using non-descriptive link text for future links.
• Some ARIA landmarks (e.g., `role="main"`) are missing.  Although not required for AA, adding role="main", navigation, banner improves screen reader structure
• The search form field lacks an associated label or `aria-label`.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording for example, please use the details on our contact us page. We’ll consider your request and get back to you within 15 working days.

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the clerk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.

2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact Us

Parish Clerk

• By Post:  The Parish Council Office, 70b Brookley Road, Brockenhurst, SO42 7RA
• In Person:  Tuesdays 2pm - 4pm and Wednesdays 11am to 1pm at the above address.  Other times by appointment.
• By Email:  clerk@brockenhurst.gov.uk
• By Telephone:  01590 622829